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General conditions and services

Hotel La Stüa San Cassiano/Alta Badia

The earlier you book, the better!
Yes, beacause the earlier you book, the less you pay. This means that, in order to always guarantee the best possible rate to those book early, we work with flexible rates that change depending on demand and occupancy. After all, the only constant in life is change, don't you agree?


The prices are indicated per person per day with half board treatment (buffet breakfast and dinner).
The indicated prices per day are valid in case of a minimum stay of 4 days.
In certain periods of the year a minimum stay may be required.
The indicated prices don’t include the local tourist tax of € 1.90/person/day. From January 2018 € 1,90/person/day. The tax is applied to guests aged over 14 (an identity document is required).

The prices  are per person per day with half board service, Salad Buffet,  soup and pasta + choice between 3 main courses and Dessert; buffet breakfast will be offered.
Weekly welcome aperitif with canapès and  traditional Ladin dinner in our rustic tavern (min. 30 guests).

NEW 2023:  Room
and Kitchen service:
What we believe in? In our region and in the contact with you, our dear guests.
From next summer, our daily room service will be available every day except one day a week (usually on Wednesdays), towel change (on request).  The kitchen will also be closed one evening a week (usually on Wednesdays). This means that you'll have the chance to explore the surroundings of San Cassiano and discover the best restaurants, bars, and huts in San Cassiano and Alta Badia, we promote small and big businesses and are always happy to recommend the best spots for foodies. It goes without saying that during the rest of the week you can indulge in our cuisine with its innovative weekly menu consisting of Aperitif, ladin and surprise dinner.
For your overnight stay with breakfast, as well as towel change (upon on request), you'll get a discount of € 20.00 per person.

Do you suffer from allergies or follow special diets?
Please inform us of your dietary requirements well in advance: although our culinary offer is limited, we always strive to find the best possible solution for you.
 

REDUCTIONS: -sofa beds-

  • from 0 to 2 years old (baby cot): 70%
  • 2-4 years old: 50%
  • 4-8 years old: 30%
  • 8-14 years old: 20%
  • Adults: 10%
ADDITIONAL CHARGES:
  • For stays of less than 4 days an additional charge is applied (please see rates list).
  • Double room for single use: +50% to the pricelist (the charge may vary depending on the season).
SERVICES INCLUDED IN THE PRICE:
  • Access to the wellness area with whirlpool, sauna, infrared  sauna, Turkish bath. 
  • Only in summer: sauna and steam bath on alternate days.
  • Wellness area is reserved for guests over 14 years old : thanks for understanding!
  • During the winter season free storage lockers for skis and boots in front of the cable car; we have a ski- and skiboot-deposit  in the Hotel too.
  • Special conditions for all skiing equipment hire services (discount 10%):www.skirental.it
EXTRA SERVICES:
(fee-based)
  • Solarium (sunbed) 13 minutes : € 15.00.
  • Bathrobe and slippers hire for the entire stay: € 15.00; change € 10.00.

PARKING and GARAGE:
When there are no more free parking slots available in front of the hotel, we kindly ask you to park your car in our garage in the village centre (about 3 minutes on foot from the Hotel).
Parking places in the garage are subject to extra charge only in winter € 15.00/day.

ROOMS:
All the rooms are non-smoking and equipped with the following amenities: private facilities, balcony, safe, hair-dryer, TV/SAT, free WI-FI.
Please be informed that some rooms may differ from the photos on the website.

HALF BOARD:
For booking with half board : Guests will not be refunded for any unconsumed meals.
In case of bed & breakfast treatment, room prices are reduced by € 10/person/day.

ARRIVAL and DEPARTURE:
The rooms are available for check-in starting from 1 p.m. on the day of arrival.
If you arrive after 19:00 and/or miss the dinner on the day of arrival, we kindly ask you to inform us in advance.
On the day of departure you are kindly asked to leave your room by 10 a.m.

PETS:  We are sorry for not accepting pets in our Hotel.Thanks for understanding!


BOOKING CONFIRMATION:
A reservation becomes binding only after a written confirmation accompanied by the transfer of a booking deposit equal to 30% of the total cost of your stay. The deposit should be paid within 3 days from the reservation date via our Online Deposit service or by bank transfer to:
Banca Popolare dell’Alto Adige, Office in La Villa in Badia (BZ)
La Stua sas 
IBAN: IT69 W058 5658 1800 1957 0016 666
BIC: BPAAIT2B019
For a credit card payment please send us your card details

CANCELLATION TERMS:
All cancellations and changes should be made by the client in written form.
The following conditions apply to all the cancellations and changes: in case of cancellation the deposit will be retained, as prescribed by the articles 1385 and 1386 of the Civil Code.For -Cancellation until 60 days before arrival: free of charge.
-Cancellation from 60 to 30 days before arrival: 20.00 € handling fee.
-Cancellation 30 to 3 days befor arrival: 70% cancellation fee on the total amount of your stay.
-Cancellation from 2 days before arrival, late arrival or early departure : 100 % of the total amount of your stay .
-For non-arrival : 100 % of the total amount of your stay.

It is hard enough not to be able to start a booked trip against expectations.  In order to avoid any financial loss in this context,  you should take precautions in time.
We therefore recommend the travel cancellation insurance Hotestorno Plus in cooperation with the Europäische Reiseversicherung AG
https://service.europaeische.at/doc/en/Hotel-Vers-Suedtirol.pdf

As a special service we offer you to pay the deposit together with the premium of the cancellation protection insurance, simply and securely online
Hogast RVV

Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29 th 2020. More detailled information on this courtesy you will find here.

PAYMENT MODES:
We accept cash (up to € 1.999.99 and from the year 2023: € 4.999.99), cheques, credit cards (except Diners Club and American Express), Bancomat and bank transfers.

SÜDTIROL TRANSFER - YOUR CONNECTION SHUTTLE:
The car's on vacation! Do you want to travel to South Tyrol in an environmentally friendly way by train or long-distance bus?  The connecting shuttle Südtirol Transfer takes you stress-free from the train or bus station directly to the Hotel La Stüa!
Book your connection shuttle here:
suedtirol transfer

MANDATORY INFORMATION:

According to the EU-Regulation n. 524/2013 of the Euopean Parliament and of the Council Platform for online dispute resolution for consumer disputes (ODR) to the European Commission:
http://ec.europa.eu/consumers/odr/

Prenota online

Ilda’s story

Some words about her beloved La Stüa

Ilda Pizzinini, the founder and the true devoted mother of La Stüa, reveals the history of her Hotel which is though inseparable from Ilda’s own life story….Once upon a time... eh, no, that's the way to start a fairy-tale, but I want to share with…
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